FAQs
What is a concierge key member? ›
Concierge Key is American Airlines' invitation-only elite status. It gives you priority over Executive Platinum members for just about everything, lounge access, extra systemwide upgrades, and also (hopefully) proactive help in the event of irregular operations.
How do you qualify for a concierge key? ›American Airlines Concierge Key
American Airlines' Concierge Key is an elite status program for top-tier customers who spend at least $50,000 a year and fly over 200,000 miles (though these aren't hard-and-fast requirements).
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
What are the benefits of concierge key? ›ConciergeKey flyers get access to a dedicated phone number (frequent flyer number required for verification) that reaches a priority reservations desk. Wait times (if any) are rarely long, and agents also monitor day-of-travel plans to proactively assist in the event of a delay or cancellation.
What is the highest status on AA? ›AAdvantage Executive Platinum is the top tier of AA status and offers perks like upgrades beginning 100 hours ahead of time, upgrade eligibility on award flights and a 120% mileage boost.
Can concierge key use Flagship Lounge? ›Customers who are eligible to access the Flagship® Lounge as a result of their ConciergeKey status are permitted to bring their immediate family (spouse, domestic partner and/or children under eighteen (18) or up to two (2) guests. All other qualifying customers are not permitted to bring guests.
Why do concierge wear keys? ›It represents a global fraternity of experts dedicated to maintaining and elevating the highest standards of hospitality. The golden keys I wear are not merely a symbol of membership; they are a solemn pledge of excellence, dependability, and an unmatched commitment to creating exceptional guest experiences.