GoodRx - Error (2024)

FAQs

Why do pharmacists not like GoodRx? ›

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.

For much of last year, the company was embroiled in a dispute with Cincinnati, Ohio-based Kroger Co., parent of Ralph's Grocery Co. and Food 4 Less. Last spring, Kroger pharmacies stopped accepting GoodRx discounts; neither company elaborated on the points of dispute.

When GoodRx receives your request, we will take the query string you sent us, with the signature truncated, and create our own version of the signature to verify it matches yours. Invalid signatures will result in an HTTP 400, Bad Request error. Invalid API Keys will result in an HTTP 401, Unauthorized error.

The FTC's complaint details GoodRx's pervasive sharing of user data with third parties, including vendors and social media companies. We learn in the complaint that GoodRx, like many healthcare organizations, used Meta's Pixel software to track its users.

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

CASE DETAILS: According to the Complaint, the Company made false and misleading statements to the market. GoodRX earned a significant portion of its total prescription transactions revenue from Kroger stores, despite the grocery chain representing less than 5% of the pharmacies accepting its discounts.

Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

On the other hand, SingleCare usually provides better prices than GoodRx. So, if price matters most to you and you live near pharmacies in SingleCare's network, you'll likely save the most money with them. Remember, you don't have to commit to just one of these companies.

The 400 Bad Request is primarily a client-side error. It often occurs due to a client request mistake, such as incorrect syntax, invalid request headers, or oversized file uploads. Similar to the HTTP Error 431, this issue is not a server-side error, although the origin server flags the issue.

Can Walmart refuse GoodRx? ›

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance. If you choose to use a GoodRx coupon or your GoodRx Gold membership, it's important to ask the pharmacist not to run your prescription through your insurance or Medicare.

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more!

The GoodRx lawsuit is brought on behalf of all persons and entities who purchased or otherwise acquired GoodRx common stock between September 23, 2020 and November 8, 2022, both dates inclusive (the “Class Period”), and investors have until June 21, 2024 to seek appointment as lead plaintiff of the GoodRx class action ...

Over half of pharmacy owners say they are losing money on over 60 percent of the Part D prescriptions they fill when the other costs of running a pharmacy, like rent, taxes, utilities and payroll, are added in. Pharmacy owners are doing everything they can to avoid closing their doors.