Invoice date & service date (2024)

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Invoice date & service date (2)

Level 1

posted

‎November 21, 201811:38 PM

last updated‎November 21, 201811:38 PM

Hi there)

In QB online we have service date and invoice date. Is it possible to run PL report, where only the service date will be showed in Revenue section, not the invoice date.

Where I can find that settings?

20 Comments 20

Invoice date & service date (3)

Moderator

‎November 22, 201812:50 AM

Invoice date & service date

Hello EkaterinaPiskunS_33,

Currently, we're unable to run the Profit and Loss Detail report that shows the service dates. I'd recommend sending feedback to our Product Development Team by clicking the Gear icon in the upper-right corner and selecting Feedback.

Meanwhile, you can customize the Sales by Product/Service Detail report. You can use this forreference while pulling up Profit and Loss Detail report.

  1. Select Reports on the left menu and search Sales by Product/Service Detail.
  2. Click the Customizebutton and go to the Rows/Columns section.
  3. Click Change columns and put a check mark in the Service Date box.
  4. Click Run report.

I'd also recommend reaching out to your accountant to see if they know other reports that display the data you need.

Feel free to let me know if you need anything else.

Invoice date & service date (5)

Level 2

‎October 21, 202004:16 PM

Invoice date & service date

According to accrual account the P&L should reflect the service date not the invoice date???

Invoice date & service date (6)

Moderator

‎October 21, 202006:04 PM

Invoice date & service date

Hi there, YDK.

I can share some information about how the Profit and Loss (P&L) report works in QuickBooks Online.

Please take note that when you use an accrual basis for your bookkeeping, you record income when you sell or ship an item. You count expenses when you obtain a purchase. The original transaction and the time money changes hands are separate events for accounting purposes.

If you set your P&L report to an accrual basis, it will show all yourincome regardless of whether your customers have paid your invoices. Additionally, the date that would reflect on this report is the actual date when you created the invoice.

To ensure that the dates on your financial report reflect your real-life business activities, you'll want to issue the invoice right after you provide the service or sell the product.

Additionally, here some articles that you can read to help streamline the reporting process and get the most out of QuickBooks’ financial reporting capabilities:

Do you have any other questions in mind? Feel free to leave them below and I'll get back to you as soon as I can.

Invoice date & service date (8)

Level 2

‎October 22, 202006:33 AM

Invoice date & service date

Thank you for your quick response

But I think that my question still stands. According to accrual accounting you earn the money when the service is rendered not when you create the invoice so the P&L should reflect the service date not the invoice date?

I create the invoice when the customer orders the service and I get paid before the service is rendered so I enter the invoice date on the date that I send out the invoice and I enter the service date to reflect the date the service is provided. I think the P&L should run according to the service date not the invoice date?

I have seen that another person asked that Quickbooks should fix this.

Invoice date & service date (9)

Moderator

‎October 22, 202008:55 AM

Invoice date & service date

Thanks for following up with the Community, YDK.

As my colleague, KlentB, explained, the date that's shown on an accrual-based profit and loss report is the day when your invoices were created. Additionally, their response provides information about how to ensure reports reflect proper details.

If you'd like to submit a product suggestion about our reporting feature in Quickbooks Online, you can do so while signed in.

Here's how:
1. Use your Gear (⚙️) icon.
Invoice date & service date (11)2. Click Feedback.

Invoice date & service date (12)3. Enter your suggestions and/or comments.
4. Hit Next.
Invoice date & service date (13)5. Choose Skip and send message.
6. The available drop-down menu can be used to pick an appropriate category.
7. Select Send message.

Invoice date & service date (14)


Your feedback is definitely valuable to Intuit. It goes directly to the Product Development Team and will be considered in future updates. Feature requests can be tracked through our Customer Feedback website.

If there's anything else I can help with, please feel more than welcome to reach out anytime. Have a fantastic day!

Invoice date & service date (15)

Level 1

‎August 27, 202109:21 AM

Invoice date & service date

I have to say, having browsed several Q&A threads on this same issue, since my company is now facing it, and seeing that this shortcoming in QB has been noted for years, it feels incredibly tone deaf to repeat ad nauseam the "here's how to submit feedback" line. Maybe this is the direction from management, but it is not a helpful policy, at all. Users have consistently stated how the workarounds suggested for this problem do not meet their needs, again, for years, with clearly no comprehensive response by QB beyond, "send us your feedback! Again!" And just because this response is no different than most software help forums (I've seen this plenty of times for Microsoft products), it doesn't make the customer feel any less ignored. Please up your game, y'all.

Invoice date & service date (16)

Level 1

‎March 01, 202208:51 AM

Invoice date & service date

That is exactly what I am thinking

Invoice date & service date (17)

Level 1

‎May 16, 202204:25 PM

Invoice date & service date

I am having the exact same problem. The work around a I have are time consuming and involve taking numbers from the p&l and numbers from the transaction by service date into an excel spreadsheet. So frustrating. Please fix so we can run an accrual P&L based on service date, not invoice date.

Invoice date & service date (18)

Level 1

‎July 14, 202202:44 PM

Invoice date & service date

Hi! Quickbooks should really do something about the service date... But in the meantime, we've spent lot of time thinking about this... Thought about using the 'service date' but it's pretty much useles since it doesn't affect the date of income. So.. I'm in the hospitality business, and normally how we proceed with our clients is the following:
- 50% deposit is made on the booking date (i.e. today)
- 50% 90 days before the booking date.

I sell events very often 1-2 years in advance.

So what we did is that we put the 'Invoice Date' as the date of the wedding (on which the service is rendered, so taxes are perceived and income is actually made), and the 'Due Date' of said invoice as of 90 days in advance. (so that I can see in my cashflow that I have money coming in, etc.).
For the 1st 50% deposit, we just receive payment separetely and apply such payment on the invoice of the client (which brings the new Balance Due to 50% of the total invoice).

What happens in QBO is that the payment (made today) is recorded as a negative Account Receivable. At year end, we switch all such negative amounts to a Deferred Income as it's 'cleaner' for analysis purposes..

Any thoughts on this procedure? Really scratched my head, and found it's the easiest for clients, and also.. internally.

Invoice date & service date (19)

Level 1

‎August 19, 202211:12 AM

Invoice date & service date

We are nearly 4 years on, are QB any closer sorting the filter??

Invoice date & service date (20)

Moderator

‎August 19, 202212:56 PM

Invoice date & service date

We recognize that each company has unique needs, and I can see how the feature you're looking for would benefit and empower your business, @LFA1.

Though we don't have a specific timeframe when this will be made available, rest assured that our latest news and updates, including product improvements, will be posted on thispage.

For future help, let me share some resources you can browse and use in managing and navigating your QuickBooks account.

Should you need other assistance when working with QuickBooks, let me know. We are always here to help you.

Invoice date & service date (22)

Level 3

‎July 29, 202311:58 PM

Invoice date & service date

Yes, I agree. QuickBooks should respoind far more quickly to fix these issues.

Invoice date & service date (23)

Level 3

‎July 30, 202312:02 AM

Invoice date & service date

So, when will this issue be resolved?

Invoice date & service date (24)

QuickBooks Team

‎July 30, 202301:20 AM

Invoice date & service date

Welcome back to the QuickBooks Community, Stoatmonster.

Running a Profit and Loss report with the service date displayed in the Revenue section is still unavailable in QuickBooks. We are unable to provide a specific time frame as to when the option will be available. I'll ensure you can send Feedback so your suggestion is forwarded to our Development Team.

Beforehand, please know that all suggestions are being considered by our product engineers based on the volume of requests and their influence on the user interface before they are implemented. I encourage you to send feedback regarding the ability to appear the invoice service date on the P&L report.

Here's how:

  1. Click theGear iconat the top.
  2. ChooseFeedback.
  3. Enter your comments or product suggestions. Then, selectNextto submit feedback.

Once done, your recommendations are sent to our engineer for consideration in future updates.

In addition and while waiting for the said feature to be possible in QuickBooks, you can run andcustomizetheSales by Product/Service Detailreport as mentioned above. This way, you may check the service date for each invoice for reference while pulling uptheProfit and Loss Detailreport.

Lastly, refer to this article if you need help printing, emailing, and exporting different reports in QuickBooks to have a copy of your data:Run reports in QuickBooks Online.

Keep me posted if there's anything else I can help you,

Stoatmonster. I'll be around whenever you need additional information. Have a great day!

Invoice date & service date (26)

Level 4

‎March 19, 202411:10 AM

Invoice date & service date

Five years later...

Are there plans to add 'Service Date' as an available filter for Quickbooks Desktop?

Invoice date & service date (27)

Level 2

‎March 19, 202401:18 PM

Invoice date & service date

It is unbelievable that they fix this problem. What is holding them back?

Invoice date & service date (28)

QuickBooks Team

‎March 19, 202401:35 PM

Invoice date & service date

Hi there, @wdi.

I understand the importance of having theService Dateas an available filter, which enhances your ability to manage and track transactions more effectively.

At the moment, there's no specific information about plans to introduce this feature in an upcoming release of QuickBooks Desktop. However, I want to assure you that we are continuously working to improve our software and tailor it more closely to the needs of our users.

I highly encourage you to share this feedback directly with our product development team.

Here's how:

  1. Select theGearicon and chooseFeedback.
  2. Fill in your suggestions in theFeedbackfield.
  3. SelectNextto send it.

This feedback goes straight to our product development team for consideration in future updates.

Moreover, you can also learn how tocombine reports from multiple company filesin QuickBooks Desktop.

We're committed to making QuickBooks work better for you, and it's through feedback like yours that we can continue to evolve and meet the diverse needs of our user base. We're here for you, and we're listening.

Invoice date & service date (30)

Level 1

‎March 22, 202409:54 AM

Invoice date & service date

LOL - @MarkAngeloG,you're surely just doing your job and applying the script that your managers have provided for these situations, but good gravy... it was 2.5 years ago that I commented on this thread that this kind of response was all QB could muster to an issue THAT HAS BEEN NOTED FOR YEARS. And it's still going strong!! If the engineers aren't going to work on this, just tell us, honestly. We're not going to toss endless feature requests into the void when clearly it doesn't matter.

Invoice date & service date (31)

Level 4

a month ago

Invoice date & service date

@schuney, I'm frustrated as well. It makes sense that Intuit is going to invest resources into the most commonly-requested features, but I'd love to see them focus a dev group on knocking out seemingly 'small' requests from the community forums. They just don't prioritize any of this feedback. I'm not a developer, but for this specific issue, it seems like it would be so easy to add 'Service Date' to the list of filters which already exist... almost like it would just be one more line of code. My guess is they're just focused on QB Online at this point. Again... really frustrating, because having the ability to filter off of 'Service Date' would really make things easier for me. Instead, I have to create a custom field with the same name... which doesn't have the calendar widget to make data entry easier... and then I can't filter that custom field on a date range. @MarkAngeloG, please pass this feedback on. I've already provided feedback through the proper channels.

Invoice date & service date (32)

Level 3

Thursday

Invoice date & service date

Work Around for Showing Service Date on P & L Instead of Invoice Date

For Accrual Revenue Recognition Purposes

  • Create an Estimate for your customer as usual.
  • When it's Approved and the Service Date is set, Create a zero amount Invoice for that customer. You can list the products and services that are agreed upon from the estimate, just make sure the amount column is zero.
  • This will set the Date for recognizing the revenue on your Profit & Loss Statement for the actual Date of Service, not the date you get around to sending an invoice or when the client actually pays the invoice.
  • Then when the work is completed and you have all the information and amounts for the work, you can go to the Zero Amount Invoice and enter in the cost for the items, plus add any additional products and services that were done until the Invoice shows the correct amount.
  • Click Save, or Save and Send.
  • When it asks if you are sure you want to make changes to this, click Yes.
  • Done

You can run your P&L and see that your revenue is now properly recognized as of the date you actually earned it (in this case the service date).Hope this helps.

I realize this is just a Band-Aid solution to a very serious flaw with QuickBooks.

I would much rather see QuickBooks add this as an actual feature / option. You should be able to select whether or not you want to recognize revenue as of service date or invoice date for cash basis vs accrual basis. It really seems like something that should have been available from the start.

I really hope they add it.

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Invoice date & service date (2024)
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