Suddenlink TV Review 2021 (2024)

Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. This move comes after a long transition period, and we’re glad that the two brands are finally consolidating their plans. Head over to our Optimum TV review to learn more.

Only a few months after introducing standalone TV plans, Suddenlink has already switched back to its old ways: selling TV only in bundles with high-speed cable internet service, a home phone line, or both.

Suddenlink also raised its prices by around 15%–20%, which puts its pricing in the mid-to-high range compared to other cable providers. But Suddenlink’s highest-tier TV and internet bundles, which include HBO Max™, offer decent value for the cost. And switchers can find even more value in Suddenlink’s $500 contract buyout offer, no contracts, and free installation offers.

But considering Suddenlink’s waffling on standalone TV plans, higher pricing, and poor customer satisfaction scores (it rated 7th for internet and dead last for TV in our 2020 survey), we recommend checking out other TV providers in your area before committing. If you’ve already done that, Suddenlink’s contract buyout offer and no-contract plans make it relatively risk free to try.

Suddenlink TV Review 2021 (1)

Suddenlink bundles and deals

Suddenlink lets you pair one of four internet plans (with speeds from 100–940 Mbps) with four TV plans (with 50–340+ channels) for a total of 16 internet and TV bundle options. You can also add a home phone line to any of these bundles for $10 a month.

Suddenlink basic cable

Suddenlink’s Basic TV package has 50+ channels for $30.00 a month and bundles with any of Suddenlink’s standalone internet plans:

  • Internet 100 ($29.99/mo., up to 100 Mbps)
  • Internet 300 ($39.99/mo., up to 200 Mbps)
  • Internet 500 ($59.99/mo., up to 400 Mbps)
  • Internet 1 Gig ($79.99/mo., up to 940 Mbps)

The thing is, we don’t recommend basic cable TV packages. An over-the-air (OTA) TV antenna should pick up virtually the same local broadcast channels and subchannels as any TV providers’ basic cable packages—and you’ll pay for it only once ($30.00–$60.00) instead of monthly.

Suddenlink Stream

Another TV option with Suddenlink is Suddenlink Stream, a streaming service and device combo similar to the Xfinity Flex.

For $5 a month (or free with Internet 1 Gig), Suddenlink Stream has 50+ channels, including America’s Test Kitchen, Bon Appetit, Cheddar, Divorce Court, Family Feud, Filmrise Classic, Glamour, i24, Stingray music channels, TMX, WIRED, Xumo Free Movies, and more.

Suddenlink Stream also supports 5,000 apps—including Discovery+, Google Play, HBO Max, Netflix, Paramount+, Peaco*ck, and Prime Video (separate subscriptions required)—has 4K support, and comes with Google Assistant and a voice remote.

Suddenlink TV Review 2021 (2)

Popular channels on Suddenlink

Suddenlink carries 28 of the top 30 most-watched channels according to Variety (missing: ION and MeTV).1 Of those 28 channels, 9 aren’t in high-definition (HD), and Suddenlink doesn’t include HD local channels (ABC, CBS, The CW, FOX, and NBC) in the Core package. So, if you want HD resolution, get Select or Premier.

Make sure Suddenlink has your favorite channels

You don’t want to sign up for a Suddenlink bundle, only to find out that you can’t get MTV Dad Rock (that’s a fake channel, but you get the point). Check out our Suddenlink channel guide to make sure the provider has the networks you need.

Suddenlink DVR service and TV equipment

When you sign up for Suddenlink internet and TV bundles, you can rent a modem/router, TV receiver, and other optional devices. Here’s the menu.

Suddenlink TV boxes, modem/routers, and Wi-Fi extenders

Suddenlink equipment Price* Purpose
Suddenlink Gateway 6 $10.00/mo. Modem/router for Internet 1 Gig
Suddenlink Gateway 5 $10.00/mo. Modem/router for Internet 100, 200, and 400
Smart Wi-Fi extenders One free ($3.00/mo. per additional device) Wi-Fi signal booster
Altice One Mini One free ($10.00/mo. per additional device) TV receiver
Apple TV 4K $10.00/mo.* Alternate TV receiver/streaming device (limit one)

Data as of post date. Offers and availability may vary by location and are subject to change.
* For 18 mos.

Suddenlink charges $10 a month for its Gateway 5 or Gateway 6 modem/router devices (the one you need depends on your plan speed), but your first Altice One Mini is free.

If you want to watch your Suddenlink channels, on-demand content, and DVR recordings on other TVs in your house, you can select up to nine more Altice One Minis for $10 a month each.

You can also rent-to-own an Apple TV 4K streaming device ($10 a month for 18 months) to use as one of your TV boxes. The upside to this is having your Suddenlink TV service and streaming TV subscriptions in one place. You’ll also get three free months of the Apple TV+ streaming service, so you can finally see what’s so great about Ted Lasso.

Suddenlink cloud DVR service

Cable TV providers like Suddenlink are ditching physical DVRs for cloud DVR.

Suddenlink DVR plans and pricing

Suddenlink DVR plan Price* Storage
Cloud DVR $8.00/mo. 25 hrs.
Cloud DVR Plus $10.00/mo. 75 hrs.
Cloud DVR Max $20.00/mo. 150 hrs.

Data as of post date. Offers and availability may vary by location and are subject to change.

Okay, $8 a month for 25 hours of cloud DVR storage sucks. Cloud DVR Plus ($10 a month, 75 hours) doesn’t suck as much, but it’s still not great. Cloud DVR Max ($20 a month for 150 hours) has better storage, but its price just blows, especially since all these DVR plans increase your monthly payment by 12%–29%.

By contrast, other DVRs in the biz give you way more. The DISH Hopper 3 DVR has 500 hours of storage for $10 a month, which increases your payment by only 10%–13%. And DIRECTV’s Genie DVR has 200 hours of storage at no extra cost.

If you like huge DVR storage more than constantly deciding which DVR recordings to sacrifice for new ones, consider getting DISH satellite TV. Then you can get standalone internet service from Suddenlink.

Suddenlink TV FAQ

How much does Suddenlink cable cost?

Suddenlink cable TV plans are available only in bundles. Internet and TV bundles run $104.99–$194.99 a month. If you want to add a home phone line with unlimited calling to the US, Puerto Rico, Guam, and the US Virgin Islands, add an extra $10.00 a month onto your bill.

Was there a recent Suddenlink price increase?

Suddenlink recently raised its prices—and scrapped its recently introduced standalone TV plans—in Fall 2021.

Can you tell me how to watch Suddenlink2Go?

The Suddenlink2Go app has been replaced by the Altice One app, which is available for Android, iOS, and Kindle Fire devices. Just download the app using one of those links, sign in with your Suddenlink credentials, and start streaming.

Does Suddenlink have cable TV?

Suddenlink offers cable TV (340+ channels) but only in bundles with cable internet and, if you want it, home phone service too. Internet and TV bundles cost $104.99–$194.99* a month and offer up to 340+ channels and 940 Mbps download speeds. (*Excludes basic cable TV bundles, which we don’t recommend.)

How much does Suddenlink TV cost?

Suddenlink TV and internet bundles cost $104.99–$194.99 per month. Sorry, but Suddenlink doesn’t offer TV-only service at this time.

What is Suddenlink's basic cable price?

Suddenlink’s Basic TV bundles cost $48.99–$78.99 a month and have 50+ channels. Getting Basic TV won’t save you much money because you’ll be paying a monthly fee for channels you can get with an over-the-air (OTA) TV antenna, which you can get for one low payment of $30–$60.

What channels are included with Suddenlink basic cable?

Depending on the internet speed you select, Suddenlink’s Basic TV bundles run $48.99–$78.99 a month and include your local broadcast affiliates (ABC, CBS, FOX, NBC, and The CW) and their subchannels.

That said, we don’t recommend basic cable packages because you’re paying monthly for channels you can pick up with an over-the-air (OTA) antenna, which you can buy for $30–$60 (one-time payment).

If you want more channels than that, we recommend Suddenlink’s Value TV package ($79.99 a month, 125+ channels).

See also: Suddenlink Overview | Suddenlink Internet | Suddenlink Bundles | Suddenlink Channel lineup| Suddenlink Customer service

Methodology

CableTV.com spends dozens of hours researching internet and TV providers like Suddenlink, comparing plans, pricing, features, reliability, promotions, testing the checkout process, and more, then offering our expert analysis to our readers to enhance and inform their buying experience. For more on our methodology, see our How We Rank page.

Suddenlink TV Review 2021 (2024)

FAQs

How do I lower my Suddenlink bill? ›

Talk to Customer Service

If you are struggling to pay your Suddenlink bill, try calling customer service. They may be able to reduce your monthly rate over the phone. If you pay for services you don't use, they may remove the charges to lower your bill.

Is Optimum replacing Suddenlink? ›

On August 1, 2022, Suddenlink rebranded into Optimum.

Does Suddenlink have a streaming app? ›

Yes. Simply download the Suddenlink app and you'll be able to watch your favorite movies and shows from your phone or tablet.

What Mbps is Suddenlink? ›

With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. However, plans and pricing can vary depending on where you live.

How to lower cable bill for seniors? ›

The best way to scrimp on cable TV rates is to look for the basic or starter package your local service provider offers. You could also try to reduce your premium channels and extra equipment. If you need more than one service, it helps to look for deeply discounted bundled offers. Should I choose a contract-free plan?

What to say to get your bills lowered? ›

Otherwise, say something like: “Thanks, but the problem isn't that I don't have enough to watch, it's that my monthly bill is too high. What can you do to lower my bill?” You can often get free ancillary services in addition to a lower monthly bill.

Why is Suddenlink being sued? ›

The Plaintiffs say that the fees were inadequately disclosed and improperly raised customers' rates during fixed-rate promotional periods or contracts. The Defendants deny any liability or wrongdoing. The Court has not decided the case or whether the Plaintiffs or the Defendants are right.

Is there an alternative to Optimum? ›

Verizon Fios and DISH are our top Optimum alternatives because of Verizon's fast internet speeds and DISH's large cable channel packages. With either DISH or Verizon Fios, you won't have to compromise with slow download speeds and you'll have transparent billing that's free of hidden fees that jack up your bill.

What is the new name for Optimum cable? ›

Welcome to Optimum! We're committed to delivering a fast, secure, and reliable connectivity experience that helps connect you to your passions and pursuits so you can go farther, faster.

Is Peaco*ck free with Optimum? ›

A Network app, such as ABC, ESPN, and FXNOW, is included with your TV services. While other streaming services, such as Peaco*ck, Discovery+, or Disney+ require a subscription for an additional cost.

Is Optimum giving free channels? ›

Enjoy 50+ free streaming TV channels on the Optimum Stream app including: News 12. Cheddar News. i24 News.

What is the cheapest Suddenlink package? ›

Suddenlink internet + phone packages
PackageIntroductory price*Download speeds up to
Internet 100 and Phone$44.99/mo.100 Mbps
Internet 300 and Phone$59.99/mo.400 Mbps
Internet 500 and Phone$74.99/mo.500 Mbps
Internet 1 Gig and Phone$94.99/mo.940 Mbps

What is the cheapest optimum internet package? ›

$40/mo.

What happened to Suddenlink? ›

Telecommunications company Altice USA is rebranding its Suddenlink line to Optimum, unifying its broadband service across all 21 states it serves.

How to negotiate lower cable bill with Optimum? ›

Call customer service at (866) 218-3025 and try to ask about other deals or ways they can help you lower your bill. Believe it or not, big companies, even Optimum, have a customer retention department whose job it is to keep customers loyal to the company.

How to negotiate a lower cable bill? ›

Internet or Cable
  1. Research the lowest rates. Whether the lowest prices are those offered to new customers by your current provider or are the prices offered by a competitor, make sure you know the best rates available in your area before you call.
  2. Ask nicely. ...
  3. Ask to speak to cancellation/retention. ...
  4. Verify the change.
Mar 16, 2024

Can I negotiate my internet bill? ›

Call the ISP during regular business hours to receive the best service and improve your chances of negotiating your internet cost. While on the phone, always be polite and cooperative to increase your chances of receiving a better deal on your monthly internet cost. Also, don't get talked into additional services.

How can I lower my internet bill? ›

  1. Look at your bill to see how much you're paying. ...
  2. Shop around for other internet plans. ...
  3. Lower your internet speed. ...
  4. Buy your own modem and router. ...
  5. Look into deals and promotions. ...
  6. Haggle with customer service. ...
  7. See if you qualify for an income-based subsidy. ...
  8. Bundle your internet service.
Feb 7, 2024

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